Amazon Web Services (AWS) unveiled a new service, AWS Security Incident Response, designed to help organizations manage security events efficiently.
As cyber threats become increasingly complex, this service offers a comprehensive solution to prepare for, respond to, and recover from incidents such as account takeovers, data breaches, and ransomware attacks.
What is AWS Security Incident Response?
AWS Security Incident Response enables swift action during critical moments by leveraging automated monitoring and investigation, streamlined communication from Amazon GuardDuty, AWS Security Hub, and third-party tools, and 24/7 access to the AWS Customer Incident Response Team (CIRT).
It helps organizations effectively prepare for, respond to, and recover from security incidents and enhances communication, offers 24/7 access to AWS CIRT experts, and supports all phases of incident response, from preparation to recovery.
Key Features of AWS Security Incident Response
According to an AWS statement shared with Cyber Security News, “Engineers designed AWS Security Incident Response to tackle the increasing challenges encountered by security teams. It integratesseamlessly with Amazon GuardDuty and third-party threat detection tools via AWS Security Hub, ensuring a streamlined process from detection to resolution. Here are the core capabilities:
- Automated Triage and Investigation: The service automates the identification and prioritization of security incidents, allowing teams to concentrate on critical alerts. By filtering and suppressing findings based on expected behaviors, it enhances focus and efficiency.
- Simplified Communication and Coordination: With preconfigured notification rules and permission settings, the service supports both internal and external collaboration. A centralized console offers integrated features such as messaging, secure data transfers, and video conferencing, accessible through service APIs or the AWS Management Console.
- Access to Expert Support and Self-Service Tools: Customers benefit from around-the-clock support from the AWS Customer Incident Response Team (CIRT) and have access to self-service tools for independent investigations or collaboration with third-party security vendors.
The service also includes a dashboard providing real-time metrics, such as mean time to resolution (MTTR) and the number of active and closed cases, enabling organizations to continuously monitor and improve their incident response performance.
Organizations can quickly onboard the service through AWS Organizations, ensuring coverage across all accounts.
They begin by selecting a central account where security events are managed. The proactive incident response feature allows automatic monitoring and remediation of threats via GuardDuty and third-party tools.
AWS Security Incident Response also provides containment capabilities through specific IAM roles, which help expedite incident response and reduce potential impacts.
AWS Security Incident Response is now available across 12 AWS Regions, including key locations in the United States, Asia Pacific, Canada, and Europe.
This service represents a significant step forward in supporting customers with the tools and expertise needed to navigate and mitigate modern security challenges effectively.